And the music went sideways: the importance of solving the right problems
I came across a great interview in FT Weekend with Steven P. Murphy, the CEO of Christie's International. Murphy previously worked in publishing as CEO of Rodale, and in music as President of EMI Music. Here's the stand-out quote:
"I sat on a committee of seven people who had the responsibility of choosing the type of sticky tape to use when sealing the top of a CD case, to set an industry standard. It was so that no one could steal the music. Meanwhile, in Palo Alto, four guys were coming up with an algorithm . . . and the music went sideways . . . It is important to make sure you are solving the right problems." http://www.ft.com/cms/s/2/7f18b92e-9cc0-11e0-bf57-00144feabdc0.html